FAQ

Frequently Asked Questions

General Information

At ERS International, we recycle a wide range of electronic items, including:

• Computers
• Laptops
• TabletsPrinters (desktop and floor-standing)
• Printer Cartridges 
• Video Gaming Device
• Telephones, including cellular phones
• Display Devices, including Televisions
• Radios and Stereos, including after-market vehicle stereos
• Headphones
• Speakers
• Cryptocurrency Mining Hardware Servers
• Network Switches
• Cameras, including security cameras
• Video Recorders
• Drones with audio or visual recording equipment
• Peripherals and Cables used to support IT, telecommunications, and audio-visual equipment, including charging equipment
• Parts of IT, Telecommunications, and Audio-Visual Equipment sold separately, such as hard drives
• Handheld Point-of-Sale Terminals or Devices
• Musical Instruments
• Audio Recording EquipmentE- Cigarettes
• Household Appliances, including vacuum cleaners

If you have questions about specific items or categories not listed here, feel free to contact us.

ERS International holds several industry-leading certifications, including:

A. ECA (Electronic Certificate of Approval):
ERS facilities are certified under ECA, showcasing compliance with strict environmental standards for processing electronic waste.

B. ISO Certifications:
• ISO 14001: Environmental Management Systems, ensuring effective environmental management.
• ISO 9001: Quality Management Systems, reflecting a commitment to high-quality operations.
• ISO 45001: Occupational Health and Safety Management, highlighting dedication to workplace safety.
• ISO 27001: Information Security Management, demonstrating a robust approach to securing sensitive data.

R2 Certification (Responsible Recycling): Demonstrates adherence to global best practices for electronics recycling, data destruction, and environmental responsibility.

ERS International uses advanced technologies, adheres to strict environmental standards, and offers customized recycling solutions to meet our partners' unique needs and protect our environment from harm.

We use industry-leading data destruction method such as Blancco and include physical destruction, to ensure complete data security.

Yes, we provide logistics solutions, including pick-up services for businesses, to make electronics recycling convenient and efficient.

Environmental Impact

Materials are carefully sorted and processed to recover valuable metals, plastics, and other components. Hazardous materials are disposed of responsibly.

Recycling reduces landfill waste, minimizes resource extraction, and prevents hazardous materials from harming the environment.

Yes, our E-Carbon program generates verified carbon credits, contributing to global carbon reduction efforts and allowing partners to offset carbon emissions through reuse and recycling of electronics.

Our E-Carbon program calculates the carbon emissions avoided through recycling and reuse using internationally recognized methodologies, verification of data and compliance with international standards.

Yes, we offer detailed reports outlining the environmental benefits of recycling and reusing your electronics, including metrics like carbon credit generation and offsets

Compliance and Certifications

Yes. We follow all relevant regulations and maintain certifications that validate our compliance.

Yes, we can provide detailed documentation and certificates to help partners meet regulatory requirements, or you can visit our Compliance page for more information.

Hazardous materials are managed following strict protocols to ensure they are safely disposed of or neutralized.

Recycling Process

Electronics are dismantled, sorted, and processed to recover valuable materials and ensure environmentally responsible recycling.

Yes, where possible, devices are refurbished for reuse to extend their lifecycle and reduce waste.

All sensitive materials are handled securely, and our processes are audited to maintain the highest standards of confidentiality.

Yes, we leverage cutting-edge technologies to improve material recovery rates and optimize recycling efficiency.

Services Offered

Yes, we have the capacity to handle large-scale and industrial electronics recycling projects.

Yes, we provide customized solutions to help manufacturers meet their Producer Responsibility obligations.

Yes, we offer ITAD services (Technology Lifecycle Solutions) to securely manage and recycle end-of-life IT assets.

Yes, we collaborate with businesses to create tailored bulk recycling programs that fit their needs.

Costs and Logistics

Costs vary depending on the type and volume of electronics. Contact us for a quote tailored to your requirements. In some cases we do not charge for recycling or collection.

Yes, ERS International organizes and participates in community recycling events to promote responsible e-waste disposal.

Yes, we have the expertise to manage international shipments in compliance with global regulations. We also have facilities globally to ensure proper disposal, minimize carbon impact from transport and allow our partners an efficient network for down streaming electronic waste.

Contact us via phone or email to arrange a pick-up time that suits your schedule.

Data Security

We use certified methods like shredding, degaussing, and data wiping to ensure all data is permanently destroyed. We also offer offsite data destruction solutions which allows you to witness destruction of data containing devices at the comfort of your own location.

Yes, we provide certificates of destruction for your records.

Our methods include software-based data wiping (Blancco) and physical destruction, depending on the device type and client requirements.

Our methods include software-based data wiping (Blancco) and physical destruction, depending on the device type and client requirements.

Partnerships and Programs

Yes, we work with businesses to develop recycling programs that align with their sustainability objectives.

Yes, we’re open to partnerships and can develop custom programs to suit your needs.

We play a leading role in promoting sustainability through innovative recycling processes and collaborations with like-minded organizations.

Miscellaneous

Our hours and locations vary by region. Please visit our contact us for details.

Yes, we welcome facility tours. Contact us to schedule a visit.

We support community initiatives, host recycling events, and educate the public on e-waste recycling.

We do not accept materials like household waste, biohazards, or non-electronic items. Contact us for clarification.

Yes, we offer guidance on extending the life of electronics, reusing devices, and responsible recycling.

You can reach us via phone, email, or through our website. Visit our Contact us for details.